We have started to change the way we work under the new level 2 guidelines. While most of our services are still delivered remotely, there maybe some slight changes. Please check below for updates and call before entering any of our premises. 

For Tipu Ora services, you may contact us via:

Ph: 0800 348 2400 or email:

For Te Utuhina services, you may contact us via:

Ph: (07) 348 3598 or email:





Contact us:

Monday to Friday 9am - 4.30pm

Ph: 07 3483598 or email: 

NO fax


The residential service based in Rotorua is open and we are continuing to take referrals, please send them to


Current delivery is 1:1 phone based assessments and follow up is available. Face-to-face groups are on hold. We are continuing  to take referrals via Corrections or Family Court. 



Te Utuhina Alcohol and Other Drug Services are open to provide phone based information, assessment and counselling for anyone with AOD related issues.  During the week, a dedicated duty counsellor will respond to all phone calls on the same day.  All face-to-face groups are currently on hold. 

Contact us:

Monday to Friday 8.30am - 5pm

Ph: 0800 3482400 | NO FAX | email:

We have started to change the way we work under the new level 2 guidelines. While most of our services are still delivered remotely, there maybe some slight changes. Please check below for updates and call before entering any of our premises. 


COVID-19 LEVEL 2 service update:

We are providing our general dentistry service for LOW RISK adults and adolescents under 18 years from our Dental Clinic in Ohinemutu. Please call us in the first instance for more information and to complete an over-the-phone triage assessment.

Support to find a midwife, alternatively whanau can contact Koopu Midwives 0800566788 or Maioha Midwives 0800378693. We provide maternal education and information during pregnancy as well as support engagement with other health and social services appropriate to client needs.

Criteria: Hapu (pregnant) women

Kia Puawai Start Well

Our Start Well programme is hands on practical mother craft support for first time parents presenting with infant feeding/sleeping/attachment issues and/or mild mental health or social concerns that are impacting on their ability to confidently care for baby. 

Criteria: First time mama/parents or baby aged 0-12 months of age

Direct contact: Evalyn Berryman 0272959964

Tipu Ora Well Child Tamariki Ora  focus on the health and wellbeing of your tamaiti/child by providing regular checks in line with the national Well Child Tamariki Ora Schedule.  Our team of Registered Nurses and Kaitiaki provide education, advice, encouragement and support.

Criteria: Rotorua resident, child 0-4 years of age.


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The Manaaki Ora Youth Service supports young people aged 16 to 19 to engage in education, training, and work-based learning, and to have the life skills to be a successful contributing member of the community. We can offer you coaching and mentoring and support towards an independent future.

Criteria: please see for criteria details.

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The Tipu Ora Teenage Parent Service will help you in identifying your needs and assist you in accessing any support services you need by working collaboratively with other providers such as immunisation, advocacy, budgeting, healthcare or to finding child care and provide support to you every step of the way.

Criteria: Rotorua resident, pregnant or teen parent under 20 years of age.​

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Tipu Ora Family Start focuses on achieving positive outcomes for children through strengthening the whānau (family) to be self-sufficient and to ensure that tamariki (children) have the best possible start in life until the child is  5 years old.

Criteria: Rotorua resident, hapu mama (expectant mother) or primary caregivers to a child that is under 1 (some outside of this criteria maybe considered) and have are experiencing challenges.

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The Tipu Ora Stop Smoking Service provides support, advice and strategies to quit smoking by using a range of tools, ideas and medicines. NRT can be delivered to your home during this time.

Criteria: Resides in Rotorua, Taupo, Turangi, Mangakino

The Tipu Ora Elder Abuse service address the immediate needs of older people experiencing, or at risk of experiencing (or perceived to be experiencing), abuse and neglect.

Criteria: Resides in Whakatane District, Western Bay of Plenty District or Taupo District, older people over 65 (some outside of this criteria maybe considered).

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The Tipu Ora Private Training Establishment Certificate and Diploma in Whanau Ora training aims to prepare kaimahi working with whanau in the community to be armed with the best possible skills and knowledge to support whanau to achieve their aspirations.

Please contact this team directly for information: Claire Hatu

© 2020 Manaaki Ora Trust